Shipping Information
We’re committed to delivering your solar products safely and on time.
- Processing Time: Orders are processed within 1–2 business days.
- Shipping Time: Standard delivery takes 3–7 business days depending on your location.
- Shipping Partners: We work with trusted carriers to ensure safe and timely delivery.
- Tracking: Once your order ships, a tracking number will be sent to your email.
- Shipping Rates: Calculated at checkout based on your location and order size. Free shipping may apply to select items or order values.
Return Policy
Your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
- Return Window: Returns accepted within 14 days of delivery.
- Eligibility: Items must be unused, in original packaging, and in resalable condition.
- Return Process: Contact our support team to initiate a return. We’ll provide instructions and a return shipping label if applicable.
- Refunds: Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5–7 business days.
- Exclusions: Customized items, installed products, and clearance items may not be eligible for return unless defective.
Need Help?
For any questions about shipping, returns, or tracking your order, please contact us at:
📧 info@solarstore.pk
📞 +92 300 4856430